Stand-alone mode is a built-in emergency workaround for your Zaptec charging station. If you’ve been told to activate it, this guide shows you how. Stand-alone mode lets your charging station work without cloud connection or smart features.
It’s a Band-Aid, not a cure. Once your issue is fixed, turn Stand-alone mode off and get your charger back online.
Stand-alone mode disables authentication, load balancing, and phase balancing. Always set the charging current manually to match your installation. If you’re unsure, ask your electrician or contact Zaptec support.
What happens in Stand-alone mode?
When Stand-alone mode is on, your charging station runs independently. Smart features like integrations, authentication, and load or phase balancing are switched off. You must manually adjust the charging current to avoid overloading your fuse. If the current isn’t set correctly, your vehicle could draw more power than your installation can handle.
How to activate Stand-alone mode in the Zaptec App
You must be near your charging station, as the app connects via Bluetooth.
- Open the Zaptec App.
- On the Dashboard page, find your charger and tap the gear icon.
- Tap Advanced settings and connect via Bluetooth.
- Tap the toggle switch next to Stand-alone mode to activate.
- Use the slider to set your preferred current based on need and installation settings.
- Tap Save.
To turn off Stand-alone mode, tap the toggle again so it turns grey. All smart features will be activated again.
How to activate Stand-alone mode in the Zaptec Portal
- Go to the Chargers tab.
- Choose your charger or search for it.
- In the Settings tab, check the box for Stand-alone mode to activate it.
- Click Save to confirm your changes.
You must use the Zaptec App to adjust phase and current settings. The portal cannot change these settings, and they may differ from your charger’s current configuration.
Adjusting the charging current
Stand-alone mode means your charger isn’t managed by Zaptec. Always set the charging current manually to keep things safe and avoid overloading.
- Use the slider in the app to set the correct current.
- If you’re unsure, contact your electrician or Zaptec support.
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