This guide walks you through the installation process for Zaptec Sense on sites with a P1 port (RJ12). If the site doesn't have a smart meter, no problem! Check out our guide for installations without smart meter here.
Installing Zaptec Sense
- Package content: In your package, you'll find a Zaptec Sense, a communication cable, and two types of mounting bracket.
- Activate P1 port: By default, the P1 port on your energy meter might be deactivated. Please contact your electricity provider to activate it before proceeding with the installation of Zaptec Sense.
Installation steps:
- Plug Zaptec Sense into the energy meters P1 port using the included communication cable. Wait for at least 3 minutes for the device to boot up. Proceed to the next step when the Zaptec Sense starts blinking orange.
- Download the Zaptec app from App Store or Google Play and create/login to your account.
-
Access the Dashboard screen, tap the three dots in the corner and select Install Product.
-
Scan the QR- code on the back of the Zaptec Sense or user manual.
-
Follow the on-screen instructions, including setting the main fuse, confirming connection to the e-meter, and connecting to a network.
-
Pair your Zaptec Sense with your installation. If you have not created an installation, press
Pair with a charger and add the serial number. -
Once the light indicator on Zaptec Sense changes to continuous white, the installation is complete. The unit will now be added to your active add-on services in the app
After-setup configuration
After installation, adjust settings needed for optimal performance:
- Network Settings: If you need to change network settings after installation, hold your phone near Zaptec Sense, open the Zaptec app, and navigate to the configuration options.
- Network requirements: Zaptec Sense P1 supports WiFi 2,4GHz and does not have an Ethernet port.
- Settings: Access different settings under Installation, Zaptec Services, and Zaptec Sense, including Network Status, IP Address, Phase Rotation, and Meter Type.
Disable Zaptec Sense
If the need arises to disable Zaptec Sense, follow these simple steps:
- Navigate to Zaptec Services under Installations.
- Toggle the switch to disable Zaptec Sense.
- Adjust the maximum charging current following installation capacity.
- Tap Save.
Light indicator
P1 port already in use?
Use a Y-splitter or P1 switch with an external power supply if the P1 port is already in use. Allowing you to connect multiple devices to the same port on the AMS.
AMS smart meters
Various manufacturers provide AMS power meters, such as Kamstrup, Kaifa/Nuri, and Aidon. This choice of meter can differ based on location and grid company.
Different smart meters have certain specifications and requirements. If you set up Zaptec Sense and don't get the correct readings it may be due to the e-meter type. Ensure compatibility by referring to manufacturer documentation for accurate installation guidance.
Please note that for Sense P1 the supported smart meters relies on what protocol the grid owner has running on the AMS. This means that if you have two smart meters of the same brand and model, only one of them may work with the P1 if the other one does not have the correct protocol.