If you want to install and set up Zaptec charging stations, you need to be certified. Here’s what Zaptec Academy is, why it matters, and how to get started.
What is Zaptec Academy?
Zaptec Academy is your digital learning platform for becoming Zaptec certified. It’s open 24/7. You get interactive, technical training made for installers—on your phone or desktop, whenever it suits you. The content is always up to date and tailored for your country and language.
Why get certified?
- You need certification to install and configure Zaptec charging stations.
- Certification unlocks installer tools in the Zaptec Portal.
- Your diploma proves you know what you’re doing.
- You improve installation quality and reduce support needs.
- You learn at your own pace, on your own time.
What do you get out of it?
- Official Zaptec certification badge.
- Spot on our dealer map.
- Access to the Zaptec Portal and installer tools.
- Up-to-date product knowledge.
- Lower support costs.
- Track your progress—and your team’s.
How to get Zaptec certified
- Go to https://academy.zaptec.com/ or download the Go. Learn app (available for iPhone or Android).
- Select New user – Register.
- Enter your company email.
- Pick your location to access the right courses for your country.
- Enter your company’s organisation number.
- If asked for your manager’s email, skip it unless you know they are using the platform.
The app is handy, but the desktop version is best. If you use the app, enter the platform URL: https://academy.zaptec.com/.
Complete the courses
- Log in and go to your dashboard.
- Select Get certified learning plan.
- Finish all four courses:
- Zaptec Go (15 min)
- Zaptec Pro (30 min)
- Zaptec Portal (15 min)
- Zaptec Sense (10 min)
- Download your diploma when you're done.
Request installer access
- To create installations and add charge points, you need to be in your company's user group in the Zaptec Portal.
- Ask your manager if your company already has a user group.
- If not, contact Zaptec Support with:
- Company name (for the user group)
- Admin email (person who will manage the group)
- Installer emails (all installers who will perform installations)
- If your company already has a User Group, we'll add you to it.
Manage your team in Zaptec Academy
For managers:
- Want to track your team's progress? Ask your TAM (Technical Account Manager) or Zaptec support to assign you the manager role.
- When users log in, they can enter your email to join your team.
- You’ll see who's certifications and team progress.
- If a team member manages another team, you’ll see that overview too.
Need help?
Contact Zaptec support if you have questions or need assistance.
Related to
Updated