How to add a Zaptec Key (RFID/ NFC- tag)

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An RFID/NFC tag (charge card) authenticates your user at the charging station and allows you to "unlock" charging. This guide explains how to set up and use your charging card with your Zaptec charger. Our stations support most standard RFID/NFC tags, so you can use compatible tags you already own, like a MIFARE Classic access card, type A standard.

You can add and manage any compatible tag using the Zaptec app or the Zaptec Portal on your desktop. 

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How to add an RFID/ NFC- tag in the app

  1. Open the Zaptec app, go to Account at the bottom right. 
  2. Select Zaptec Key and tap + Add Zaptec Key.

    My account .pngAdd Zaptec Key.png
  3. Hold your phone near the charger to connect, or select your charger from the list.
  4. Name your tag, tap Next, and hold the tag near the charger until you hear the confirmation beep. 
  5. Your key is now registered, and you can manage it under Zaptec Keys.

    Key - EN.png

 


How to add an RFID/ NFC- tag in the Zaptec Portal

  1. Log in to the Zaptec Portal on your desktop.
  2. Go to My Profile located at the top right corner.
  3. Click Add Charge Card or the (+) symbol.
  4. Enter the name and code of your tag (the code is typically printed on the back of the tag). When reistering via the app, the code will automatically be added when you scan the card. 
  5. Click Save to complete registration. 

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  Tip:

You can add as many tags as you want to your account, and they will work wherever you have permission.

 

 

Adding an RFID/NFC tag for a new user

To add a Zaptec Key for a new user, this must be done in the Zaptec Portal during the invitation process (not available via the Zaptec app).

  1. In the Zaptec Portal, go to the Installation tab.
  2. Select Permission and click + Give Permission.
  3. Enter the email address of the user, check the box to send the invitation, and select the appropriate user role.
  4. Click + Add Charge Card and input the charge card codes (you can add multiple codes separated by commas).

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  Important:

Charge keys can only be added during the creation of a new account.
Existing users must log in and add the charge keys themselves due to privacy regulations.

 

FAQ

Do I need to use a charge tag (Zaptec Key)?

Not necessarily. If the charging facility requires authorization, you'll need either an RFID tag or an app to start charging. The RFID tag must be linked to your user profile, and access must be granted by the installation owner or by the payment operator. You don't need to use a Zaptec's key specifically; most standard tags work fine

What RFID tags does the charging station support?
Zaptec supports NFC/RFID standard: MIFARE Classic, type A, which is the most common standard for RFID chips and NFC charging cards.
Where can I buy a Zaptec Key?
Contact your installer for purchase options.
My RFID tag isn't starting the charger?
Check out our troubleshooting guide here.
What if I lose my key?
If you lose your charging key, log in to the app or portal and delete the tag to keep your account secure.

 

 

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