Firmware updates for Zaptec Pro models

6.4.0.2 November 2025

Adresses some minor issues that were found when rolling out 6.4.0.1.


6.4.0.1 November 2025

This firmware update includes a security update for some of our oldest chargers. It adds support for TLS 1.2 for a very small subset of chargers that only supported TLS 1.0, as we will be turning off TLS 1.0 support in our cloud solution soon to strengthen the security of our whole solution.

The firmware update also brings several improvements done over the last 4 years to the oldest ZapCharger Pro chargers still in the field!


6.3.4.2 October 2025

This release only fixes a minor issue in production related to the new 4G module firmware introduces in 6.3.4.1


6.3.4.1 October 2025

This release only includes internal changes in the firmware, mainly related to logging and status reporting, as well as a minor change to support updated firmware on the 4G module of newly produced devices.


6.3.3.4 September 2025

This release only contains changes that are relevant on the production line for newly produced devices. This should not affect the functionality of already installed charging stations.


6.3.3.3 August 2025

This release introduces a slightly new way in how our devices communicates with our cloud solution, so that we can scale it even further. To support this change, chargers may now occasionally connect to the Azure DPS service, which uses the domain global.azure-devices-provisioning.net on TCP port 8883 to fetch updated cloud connection information.

After connecting to the DPS service, devices will move from using zapcloud.azure-devices.net to other (unspecified) subdomains on the azure-devices.net-domain (still on TCP port 8883), meaning that any firewall rules for zapcloud.azure-devices.net should be updated to *.azure-devices.net.

We are also introducing a new service to handle firmware updates, which requires the domain firmwaredeployment.zaptec.com on TCP port 443 to be available.

Please make sure these domains are unblocked in any firewalls to ensure that the devices remain online and maintains full functionality.

To summarize, Zaptec Pro requires these domains to be open in any firewalls:

  • api.zaptec.com:443
  • devices.zaptec.com:443
  • firmwaredeployment.zaptec.com:443
  • *.azure-devices.net:8883
  • global.azure-devices-provisioning.net:8883

This release also includes a bugfix for a small amount of chargers that would get a persistent MID_STORAGE_ERROR warning, as well as a fix for an issue that made it impossible to connect to WiFi networks that included unicode characters in the network name.


6.3.2.0 August 2025 

  • This firmware update ensures compliance with the new cybersecurity requirements of the RED directive.
  • Most changes are only minor and internal, and won’t be noticed by most customers, except for the following:
    • “Delete my data” has been added as a feature in the app to delete any privacy relevant information stored in the charging station
    • The OCPP Compliance improvements which were introduced in the 5.6.0.0 release for Zaptec Pro & Pro MID are now also available for Pro M&E chargers
       

 

6.1.0.1 April 2025 (Pre-release)

  • Minor fix related to Bluetooth App communication.

6.1.0.0 April 2025 (Pre-release)

  • Fixes to OCPP compliance (Same as 5.6.0.0) to Zaptec Pro M&E firmware introduced.
  • Introduces the possibility of testing a small new app feature. More information to come.

6.0.3.3 - 6.0.3.5 March 2025

  • Minor production improvements

6.0.3.3 March 2025

  • Support for Zaptec Pro M&E

5.6.0.0 March 2025

This release includes several fixes for compliance with OCPP 1.6 in our Cloud OCPP Bridge:

  • UnlockConnector support
  • Fixed timestamp for Transaction. Begin MeterValues in StopTransaction
  • Added the possibility to configure authorisation timeout (Before connecting the car)
  • RFID authentication messages do not require a car to be connected anymore (To support the PREPARING state)
  • Added reporting of RFID authentication attempts that occur during an ongoing session
  • Added additional reporting of state to correctly handle the AVAILABLE/FINISHING OCPP states
  • Improved the order of message transmission so that sessions should be reported in a more chronological order
  • Improved Reset(Soft) by properly closing sessions before the reset is performed
  • Fixed an issue that would cause completed sessions to be reported with "unreliable clock", even though the clock was reliable, which would cause MeterValues to be missing when StopTransaction was sent
  • This release also improves authentication speed with both OCPP and native authentication, and fixes a bug where charging sessions that lasted for a really long time would not be reported correctly.

5.4.1.0 March 2025

  • Minor production improvements

5.4.0.0 March 2025

  • Fixed some rare issues that would cause charging session to be interrupted, as well as intermittent warnings occurring right after updating to firmware version newer than 5.0.0.0. This updates the legally relevant energy metering software to version v1.4.6.

5.3.1.1 - Januar 2025

  • Minor improvements to production line FW 

5.3.0.3 - October 2024

  • PLC signal improvements
  • RFID Reading improvements
  • Changes related to production

5.2.3.9 - October 2024 (Pre-release)

  • PLC signal strength improvements
  • Changes related to production
  • Fixed issues that, in rare occurrences, would cause interruptions of charging sessions (MID Software v1.4.6)

5.0.7.2 - 5.2.3.6  - June 2024

  • Production FW for Sanmina-produced chargers.
  • Supporting new hardware. 

5.0.9.5 - December 2023

  • This includes the testing on RFID in 5.x.x.x FW, same testing done as FW 4.5.2.9.
  • Is a pre-release version where we're testing some changes to how RFID detection works.

5.0.2.1 13 June - 5.0.7.2 December 2023

Production release for MID chargers

  • Various bugfixes related to production & MID test
  • Added support for Zaptec Pro T2S
  • Fixed issues with some chargers not being able to connect to Zaptec Portal due to corrupted TLS Certificates
  • Minor changes related to production

4.5.2.9 - July 2023

  • Is a pre-release version where we're testing some changes to how RFID detection works.

4.5.2.7 - 4.5.3.3 20 July 2023

  • Changes related to production

4.5.2.4 - 4 May 2023

  • Support for scheduled charging configured through app (according to regulations in the UK)
  • Support for RCD test button in app to trigger a manual RCD test
  • Stability improvements to 4G connection
  • Adjusted 4G signal strength indicator to be more realistic
  • Other minor improvements

3.4.6.5 - 3.4.7.2  8-17 February 2023

  • Various fixes and improvements to 4G for chargers that are unstable in the field

3.4.4.7- 3.4.4.8  6 January 2023 

  • Deployment of  4G firmware to specific production stations
  • Improving PLC tests

3.4.3.0 - 3.4.4.7 2021-2022

  • These releases consists mainly of changes to the production test

3.3.3.2 & 3.3.3.3 - 17 November 2021

This update adds support for integration with Tibber.


3.2.2.0 - 5 January 2021

In version 3 of the charging station firmware we have made some large architectural changes to make the firmware more stable in general.
Most of these changes will not be easily noticeable, but we can mention some changes that you might notice with this firmware update:

  • An energy meter has been added. The value of the meter is shown in the ZAPTEC Portal, and will start counting from 0 kWh when firmware version 3 is installed.
    Note that the energy meter in ZapCharger Pro and Home is not calibrated according to MID, like the ZAPTEC PRO.
    The energy meter in ZAPTEC PRO starts at 0 kWh when it is produced.
  • Charge cards that follow the ISO 15693-standard are now also supported (Only ISO 14443 Type A-cards was supported previously)
  • The charging station will indicate when it is waiting for authorization from the cloud by blinking yellow slightly faster after authenticating with a charge card, or the ZAPTEC app.
  • Authentication has been improved to better avoid situations where the charging station and app is "hanging" when attempting to start charging.
  • In some fault situations, the charging station will attempt to restart charging after a delay, instead of "giving up" the first time a fault occurs. (For example when the RCD trips, or the car draws too much current)
  • The WiFi-network re-connection handling has been improved.
  • Reporting of charging sessions to the ZAPTEC Portal has been made more robust.

2.8.0.4 - 4 November 2020

  • This update rolls back the changes in firmware 2.8.0.3, as the issue has been solved on the server-side.

2.8.0.3 - 30 October 2020

  • This update fixes issues some charging stations had with connecting with the ZAPTEC Portal.

2.8.0.2 - 28 January 2020

  • This update contains no changes for charging stations that have already been produced

2.8.0.1 - 20 November 2019

  • Support for three-phase charging on IT grids for charging stations in a system
  • Support for three-phase charging on IT grids for Audi e-tron and newer models of Volkswagen e-Golf
  • Improved handling of situations where the car draws more current than it is supposed to.

2.7.1.3 & 2.7.1.5 - 9 September 2019

  • Fixed a bug where connecting to the charging station via the app was not possible 5 minutes after starting up if the charging station was offline
  • Fixed some bugs related to charge session handling over OCPP
  • Improved the communication handling for some cars (e.g. VW eUp)

2.7.0.1 - 5 August 2019

  • This update contains no changes for charging stations that have already been produced.

2.7.0.0 - 1 July 2019

  • Support for three-phase charging on IT-grids (currently only in standalone mode)
  • The name assigned to the charging station in ZAPTEC PORTAL is now displayed in the app when connecting to a charging station over Bluetooth (This is currently only supported on charging stations produced after February 12th, 2019)
  • When a connection check of the electrical grid is performed using the app, the jumper required for IT-grids are now verified to be installed.
  • Fixed a bug where authentication took a very long time to complete when the time between the user connecting the car and authenticating themselves was very long.

2.6.4.5 - 15 April 2019

  • Adjusted charging behaviour to work better with the Tesla Model 3 “Sentry Mode” feature
  • Fixed a bug where the status indicator brightness setting in the app and portal would reset back to 50%
  • Some early production ZapCharger Smart units will revert back to using green (instead of white) status indicator when no car is connected
  • Other minor bugfixes.

2.6.2.6 - 12 February 2019

  • The process of updating the charging stations firmware has been improved. The installation is now faster, and the download is more robust on bad internet connections.
  • Support for allowing any charge cards to charge while the charging station is offline with internal authentication enabled.
  • Fixed a bug where the same user only could authenticate once per offline period
  • Fixed a bug when reporting some offline sessions
  • Fixed a bug that caused the charging station to restart in some situations
  • Support for ZAPTEC Home.

2.5.0.7 - 12 February 2019

  • Charging stations with firmware version lower than 2.5.0.7 will first update to this version, then automatically update to the latest available version after a short while.

2.3.6.5 - 8 October 2018

  • If native authentication is used, only authorized users and charging tokens will be able to charge while the charging station is offline
  • If a charging station is offline, the charging indicator will turn off briefly at least once every minute to indicate that it is offline
  • When a charging station is disabled in ZapCloud, the charging indicator will be turned off and no charging will be allowed until it is re-activated in the cloud (the charging station will not be re-activated until it is able to connect to ZapCloud). The charging indicator will flash red with low brightness every 30 seconds to indicate that it is disabled.
  • Other minor bugfixes and improvements.

2.3.4.2 - 5 June 2018

  • Some issues with preconditioning and delayed charge start in some cars has been fixed
  • If internal authentication is activated on the installation, charging can now be stopped by scanning the same charging token that started the charging session.
  • The icon for communication mode in ZapCloud now indicates the charging stations actual communication mode, not the configured mode
  • The charging station will now detect when it loses its network connection faster. An issue where the charging station could allow the car to charge with too much current for a brief amount of time after losing its network connection has also been fixed.
  • A bug where the app would not show any available Wi-Fi access points if an access point with no name was found has been fixed
  • If a firmware update is started using the app, the update now start immediately as long as no car is connected
  • Several improvements and stability fixes related to the communication with ZapCloud
  • Stability fixes for the Wi-Fi connection.

2.2.9.4 - 20 April 2018

  • This update only includes changes that apply during the production testing of newly produced units.

2.2.9.3 - 20 April 2018

  • Minor stability fixes and small bugfixes to the Bluetooth interface

Updated

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