When you receive your Go- charger the PIN code will be found as a sticker:
- on the charger
- the user manual
- as well as the packaging that accompanied your charging station.
If you have already added your charger to the Zaptec App, the PIN code can be easily found by logging into the Zaptec Portal. Same login for Zaptec app and Portal.
Must have owner or service access in order to obtain a PIN code.
Go to "Chargers", enter the serial number, and select your charging station.
You will find the PIN code under "Settings".
If you have lost your product's PIN code or if the charger is not visible in Portal, please contact our Customer Service.