Common OCPP configuration issues

Authorization issues

When you enable authentication by OCPP and provide URL, we are requiring the 3rd Party OCPP server to authenticate any requests. With this type of authentication enabled, will send an ID tag that the partner can then authenticate


A common problem occurs when the authorization required setting is unchecked causing Zaptec charger to send a blank ID tag. The 3rd party OCPP system will need to handle this empty tag value in order to proceed.




Alternatively, it can be configured with a Default ID tag through the installation settings. When authorization required is disabled, this defaultID tag will be sent instead.


Typically, when selecting Authenticate through OCPP, you should also ensure that the Authorization Required flag is checked.



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