UK legislation requirements

The Electric Vehicles (Smart Charge Points) Regulations 2021 set the standard for smart charging in England, Wales and Scotland. These rules apply to non-public electric vehicle charge points under 50kW sold after 30/06/22. 

• Regulations 5 to 11 cover smart charging features.
• Regulation 12 covers security requirements ("Schedule 1").
  
   

How to use UK Smart Charging features

If your charging station supports UK Smart Charging, you can set your preferred charging schedule. For step-by-step instructions, see: Using the UK Smart Charging features.

Zaptec's statement of compliance

Zaptec Go (UK 7kW variant with serial number ZGB000533 or higher) and Zaptec Pro (MID variant) are fully compliant with Regulations 5 -12, when used with: 

• Zaptec App for iOS version 5.7.2 or higher (from February 2023)
• Zaptec App for Android version 5.8.3 or higher (from February 2023)

Other Zaptec charge points comply with regulations 5-11, if they have:

• Zaptec Go: firmware 1.1.0.5 or higher (from 14th September 2022)
• Zaptec Pro: firmware 4.5.0.6 or higher (from 24th October 2022)

How to ensure compliance during installation

Installers must:

1. Select United Kingdom in the Zaptec App when installing Zaptec products.
2. Check the firmware version meets compliance requirements. Update if needed.
3. Use Zaptec App version 5.4.5 or higher (from September 2022) to select the United Kingdom in the Advanced settings.

If you installed a non-compliant charger after 30/06/2022 and can't upgrade the firmware, contact uksupport@zaptec.com. Our support team will assist with the firmware upgrade.

UK Smart Charging cyber security (Schedule 1)

Zaptec charging stations are designed to protect you, your data, and the electricity system. Here's how:

• Passwords:
  All chargers use a unique, randomly generated PIN. PINs are never based on public information and can't be reset to a shared default. 
   
• Software updates:
  Updates are delivered securely over the air. Each update's origin is verified using the TLS certificate, and its integrity is checked with a checksum. The update is only downloaded if the origin is verified using TLS certificates and only applied if the checksum test is successful. Additional measures to prevent the installation of non-verified software may be present, depending on the model of charger.
   
• Sensitive security parameters:
  The software does not use hard-coded security credentials. The encryption and protection of sensitive security parameters depend on the charger model.
   
• Secure communication:
  All communication via MQTT and HTTPS is encrypted using SSL.
   
• Data inputs:
  All data inputs are subject to validation. The inputs are discarded if they do not meet the validation criteria.
   
• Ease of use:
  The charge point is designed for simple configuration using the minimum number of inputs from the owner for set-up and operation. To request the removal of any personal data from Zaptec systems, visit https://zaptec.com/help and request for your account to be deleted
   
• Protection against attack:
  The charge point outer cover is secured using either a Zaptec SmartKey or Torx screws, depending on the model of charger. The internal electronics are further protected by a non-removable internal cover. Depending on the model of charger, active tamper detection may also be present to notify the owner of any attempt to access the tamper protection boundary.
   
• Security log:
  The charger records and transmits an electronic, timestamped record of the following security-related events to the Zaptec portal:
  • Charge authorisation (success/fail)
  • OTA firmware update (success/fail)
  • Certificate update (success/fail
  • Depending on the model of charger, additional security events may also be recorded.
     

• Provision of information:
  Every Zaptec charger is designed to provide the highest possible level of security. The user manual supplied with the charger provides details of how it should be configured.
  If you have any concerns or problems regarding the security of your charger, please notify us by visiting https://zaptec.com/help.

Compliance documents

Download the current statement of compliance for Zaptec Go and Zaptec Pro:

• evscp-regulations-2021-statement-of-compliance - Zaptec Pro.pdf
• evscp-regulations-2021-statement-of-compliance - Zaptec Go (UK 7kW).pdf

A summary of any relevant Enforcement Undertaking can be downloaded from the link below. Full details of Enforcement Undertakings are published by OPSS here: https://www.gov.uk/guidance/regulations-enforcement-undertakings-accepted-by-opss

Updated 17 September 2025 13:32