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• Getting started with Zaptec
  • How to create a Zaptec account
  • Get started with the App
  • How to add and activate Zaptec Go in the Zaptec App
  • Taking over a Zaptec charging station in your new home
  • How to start charging with the Zaptec App
  • How to start charging at a Zaptec Pro charging station

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• Basic actions
  • How to lock your charging cable to the Zaptec charging station
  • How do charging modes work?
  • Charge history and charge reports from Zaptec Portal
  • How to adjust the charging current in the app for Zaptec Go
  • Eichrecht and session verification
• Access & permissions
  • How to transfer ownership of a Zaptec charger from a CPO system to the Zaptec App
  • Understanding the Zaptec roles and permissions
  • Connect Zaptec to a payment provider via Webhooks
  • Give access to a partner or service provider
  • Access control, payments and integrations with Zaptec charging stations
  • Integrate with Zaptec using OCPP 1.6J

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• Smart charging & power management
  • Schedule charging with Zaptec
  • Getting started with Zaptec Sense - Quick start guide
  • What is the difference between phase switching and phase rotation?
  • How to manage Zaptec Sense in the Zaptec Portal
  • Smart charge with Eco Mode
  • How to limit charging to 1-phase on Zaptec Go 2

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• Troubleshooting
  • Why is my car charging slower than expected?
  • How to restart your Zaptec charger
  • Warning: Charging has been stopped too many times
  • How to use Stand-alone mode for troubleshooting
  • Troubleshooting Zaptec Sense
  • If your car won't start charging

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• Zaptec Portal
  • News corner

  Articles

  • Get started with Zaptec Portal
  • Explanation of the icon colours in the Zaptec Portal
• General information
  • How to transfer your Zaptec charging station when you move
  • What is V2G (Vehicle-to-Grid) and bidirectional charging?
  • How to transfer ownership of a Zaptec charger from a CPO system to the Zaptec App
  • Where to find Zaptec developer docs
  • 3-phase charging on IT grid with Zaptec Go
  • What is UK Smart Charging?

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