Blank ID tags with OCPP authentication

Why does the Zaptec charger send blank ID tags?

If Authorisation required is turned off, the charging station doesn’t include an ID tag in its OCPP messages, resulting in a blank tag being sent to the 3rd-party OCPP server. Since most OCPP servers expect an ID tag for authentication, this can cause requests to fail unless the server handles empty tags.

How to fix it:

  • Enable Authorisation required to ensure a valid ID tag is always sent.

  • Or set a Default ID tag in the installation settings to replace the blank tag.

When using Authenticate through OCPP, keep Authorisation required enabled for reliable authentication.

 

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